Many customers out there are aware of the recent circumstances that have been surrounding Papa Johns which were unfortunately caused by former management. As per Wikipedia, the good news is that a new man has taken up leadership at Papa Johns and he is working his hardest to make Papa Johns one of the very best restaurants in the pizza industry like it has been for so many years prior. As the new CEO for Papa Johns, Steve Ritchie is tasked with overseeing daily operations but more importantly, he will guide Papa Johns towards a brighter future and regain the trust of customers worldwide.
Papa Johns is a well-known restaurant name that sells pizza all around the globe today and despite the recent negative mark in the press, they still have many loyal customers that are supporting them. There are many reasons for this, including the truth in a statement that Steve Ritchie released in his apology letter. In Steve Ritchie’s apology letter, which he drafted himself, he stated that the actions of a single Papa Johns employee are not representative of the entire organization and the rest of its employees, of which there are more than 100,000. The apology written by Steve was one of his first actions after becoming the new CEO for Papa Johns.
Steve Ritchie Papa Johns decided to make a personal heartfelt apology rather than just trying to say sorry for making a mistake because he truly wants Papa Johns to succeed. In an article from Biz Journals, it says that the Steve has worked at Papa Johns for the majority of his career and he knows the right moves to get the ball moving in the right direction. In his apology, Steve also addressed the very areas that Papa Johns needed to make improvements and how they are going to do it in the following months and possibly years. One of the first steps for Papa Johns is to bring in outside experts to bring every part of the business up to the highest standards, from pizza making to management. Follow Steve Ritchie on Twitter.